As vice president, Cindy D’Aoust is responsible for business development support, implementation, training, process audits, technology solutions and account management.
She serves as executive sponsor for key industry partner relationships and provides market insights, driving product development and evolution. With more than 25 years of corporate travel and meetings experience, in sales, account management and operations, she has a reputation for strategically partnering with clients to help them maximize business results through their investment in meetings.
Maxvantage, an alliance between Maritz Travel and American Express Business Travel, is one of the largest Strategic Meetings Management companies in the world, managing more than $1.6 billion in spend for a wide variety of companies using innovative solutions for managing meeting spend.
As a recognized expert on trends in the meetings industry and business solutions, she is frequently asked to speak publicly at industry conferences, serve on panels and conduct educational sessions. She has been published in several leading publications, including Future Pharmaceuticals, Business Travel News and Business Travel World on topics including procurement, measurement, meeting trends and meetings effectiveness.
Through her diverse background, varied responsibilities and broad customer she has developed expertise in:
- Trend Analysis and Forecasting
- Strategic Meetings Management – Designs for Success
- Pharmaceutical and Financial Services Sector regulatory guidelines
- Retaining and Engaging Key Talent
- Designing and Implementing Cost Reduction and Avoidance Plans
- Enterprise level Project Management
- Continuous Process Improvement – Value Stream Analysis
- Operational Design
- Return on Investment and Return on Objective Methodologies
- Assessments and Implementations
- Overcoming Diversity – cultural, learning styles, communication, demo, etc.